Welcome to Swandl Solutions!
These terms and conditions outline the rules and regulations for the use of Swandl Solutions’s Website, located at https://www.swandlsolutions.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Swandl Solutions if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Swandl Solutions and/or its licensors own the intellectual property rights for all material on Swandl Solutions. All intellectual property rights are reserved. You may access this from Swandl Solutions for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Swandl Solutions does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Swandl Solutions,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Swandl Solutions shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Swandl Solutions reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Swandl Solutions a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Swandl Solutions; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Swandl Solutions. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Swandl Solutions’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
1. PAYMENT RELATED
1.1 APPLICATION SERVICE FEES
You agree to pay all Application Service fees specified in all Service Orders hereunder. Except as otherwise specified herein or in a Service Order, (i) fees are based on the number of units purchased and not actual usage, (ii) payment obligations are cancellable and fees paid are refundable as per our Refund and Cancellation Policy, and (iii) the number of subscription units purchased cannot be decreased during the relevant subscription term stated on the Service Order.
1.2 SOLUTIONS SERVICE FEES
You agree to pay all Platform Service fees specified in all Service Orders hereunder. Except as otherwise specified herein or in a Service Order, (i) fees are based on the number of units purchased and/or usage and/or any combination thereof, (ii) payment obligations are cancellable and fees paid are refundable as per our Refund and Cancellation Policy, and (iii) the number of subscription units purchased cannot be decreased during the relevant subscription term stated on the Service Order. Usage based fees will be billed on actual usage during a period. Where pre-payment has been provided, actual usage will be reconciled on a monthly basis.
1.3 PROFESSIONAL AND MANAGED SERVICES
You agree to pay all fees and charges for all Managed and Professional Services ordered from Swandl Solutions in accordance with the statement of work and the Swandl Solutions price list fees, charges and billing terms in effect at the time such Professional and Managed Services are ordered pursuant to the applicable Service Order.
2. BILLING AND RENEWAL
Swandl Solutions charges and collects in advance for use of the Cloud Services. All invoices are due upon receipt. Swandl Solutions will automatically renew and bill your credit card or issue an invoice to you each month on the subsequent anniversary of the first day of the initial term (as referred to in “Term and Termination”) or as otherwise mutually agreed upon. The renewal charge will be equal to the then-current number of Cloud Service subscriptions times the subscription fee in effect which will be the subscription fee in effect during the prior term, unless Swandl Solutions has given you at least 15 days prior written notice of a fee increase or other fee modification or new charges, which increase or other modifications or new changes shall be effective upon renewal and thereafter. Fees for other services will be charged on an as-quoted basis. Swandl Solutions fees are Inclusive of all taxes, levies, or duties imposed by taxing authorities.
You agree to provide Swandl Solutions with complete and accurate billing and contact information. This information includes your legal company name, street address, e-mail address, and name and telephone number of an authorized billing contact to act as the Subscription Administrator. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Swandl Solutions reserves the right to terminate your access to the Cloud Services in addition to any other legal remedies.
Unless Swandl Solutions in its discretion determines otherwise:
(i) entities with headquarters and a majority of Users resident in India will be billed in Indian Rupee and will be subject to Indian payment terms and pricing structures (“Indian Customers”);
(ii) all other entities will be billed in USA dollars and will be subject to Rest of World payment terms and pricing structures (“ROW Customers”).
If you believe your bill is incorrect, you must contact Swandl Solutions in writing within thirty (30) days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit.
3. NON-PAYMENT AND SUSPENSION
In addition to any other rights granted to Swandl Solutions herein, Swandl Solutions reserves the right to suspend or terminate this Agreement and/or your access to the Cloud Services if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 1.5% per month (18% per annum) on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. You will continue to be charged for Cloud Service subscriptions during any period of suspension. Swandl Solutions reserves the right to impose a reconnection fee in the event you are suspended and thereafter request access to the Cloud Services. If you or Swandl Solutions initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with Charges and Payment of Fees Section. You agree that Swandl Solutions may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.
4. TERM AND TERMINATION
This Agreement commences on the Effective Date. The Initial Term will be One (1) month or as defined in the Service Order. Upon the expiration of the initial term, this Agreement will automatically renew for successive renewal terms of one month at Swandl Solutions then-current fees in effect on the first day of the renewal term. Either party may terminate this Agreement or reduce the number of subscriptions, effective upon the expiration of the then-current Subscription Term, by notifying the other party in writing at least thirty (30) days prior to the expiration of the then-current Subscription Term.
5. TERMINATION FOR CAUSE
Swandl Solutions, in its sole discretion, may terminate, at Swandl Solutions election, this Agreement (including termination of use of your access code, closure of your account and termination of your use of the Cloud Services) if you materially breach or otherwise fail to comply with this Agreement subject to 30 days prior written notice of such material breach by Swandl Solutions and the opportunity for you to fully cure such material breach during such notice period. Any breach of your payment obligations or unauthorized use of the Swandl Solutions Technology or Cloud Service will be deemed a material breach of this Agreement. In addition, Swandl Solutions may terminate a free account at any time in its sole discretion.
REFUND AND CANCELLATION POLICY
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us via email firstname.lastname@example.org
Requests received later than 2 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
2. REFUND POLICY
We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a payment. Please keep in mind that even though we offer a full money back guarantee, we will issue a refund only for the unused portion of the service.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
3. ADDITIONAL SERVICES
Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.
4. CONTACTING US
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to email@example.com or contact us by phone +91- 82966 37333.
This document was last updated on May 25, 2021